Help Center
Can I return an item?
You have 14 days from delivery to return or exchange — choose a refund to store credit (bonus +10%), your original payment, a size or colour swap, and return sh
Can I return an item?
You have 14 days from delivery to return or exchange — choose a refund to store credit (bonus +10%), your original payment, a size or colour swap, and return sh
Where can I try things on in person?
In Phuket you can find and try on UMI pieces at our partner locations — [Tree O'Clock](https://www.google.com/maps/search/?api=1&query=Tree%20O'clock%20Gallery%
Where can I try things on in person?
In Phuket you can find and try on UMI pieces at our partner locations — [Tree O'Clock](https://www.google.com/maps/search/?api=1&query=Tree%20O'clock%20Gallery%
I'm between two sizes — what do you recommend?
If you want a closer fit, go down. If you want a relaxed drape, go up. When in doubt, [message us](https://umi.store/pages/contact) before ordering — share your
I'm between two sizes — what do you recommend?
If you want a closer fit, go down. If you want a relaxed drape, go up. When in doubt, [message us](https://umi.store/pages/contact) before ordering — share your
Do you offer extended or plus sizes?
Not yet. [Tell us your size](https://umi.store/pages/contact) — we plan extended ranges based on what customers actually request.
Do you offer extended or plus sizes?
Not yet. [Tell us your size](https://umi.store/pages/contact) — we plan extended ranges based on what customers actually request.
Do your clothes run true to size?
Not always — fit varies by style, so go by the garment's measurements rather than your usual size label (sizing differs a lot between brands). Each product page
Do your clothes run true to size?
Not always — fit varies by style, so go by the garment's measurements rather than your usual size label (sizing differs a lot between brands). Each product page
How do I find my size?
Each product page has a size table in cm and inches. The numbers shown are the actual garment measurements — compare them to a piece you already own and love....
How do I find my size?
Each product page has a size table in cm and inches. The numbers shown are the actual garment measurements — compare them to a piece you already own and love....